Meet our dedicated commerical sales and customer services teams.
Click a name below to find out more.
General ManagerGeneral ManagerIain Hill joined KiwiRail from Express Couriers Limited where he was the Group Manager, Transport and Distribution. Iain has experience in managing large road and air freight networks.
Auckland 
Commercial Sales TeamGeneral Manager SalesLeads KiwiRail Freight’s commercial team of account executives across the lines of business; Import/ Export, Domestic and Bulk/Forestry .Auckland 
National Manager Import /ExportMike leads the team responsible for freight activities for major import and export customers
Auckland 
National Manager Bulk /ForestrySteve leads the team responsible for Bulk and Forestry customers, with particular focus on coal and forestry commodities.
Auckland 
Commercial Sales - AucklandKey Account Executive Bulk and DomesticKeith, is based in Auckland and responsible for managing existing bulk and domestic customers and growing business on rail within these markets.
Auckland 
Key Account ExecutiveRoss manages a number of key domestic freight accounts and seeks opportunities to attract new business to rail. Ross is based in Auckland
Auckland 
Key Account ExecutiveHamish is based in Auckland and works with key domestic customers.
Auckland 
Key Account ExecutiveLisa manages a number of Key Accounts, as well as driving forward new business initiatives for the Domestic freight market on rail. Lisa is based in Auckland.
Auckland 
Key Account ExecutiveCraig works closely with existing Import/Export customers to identify further business opportunities.
Auckland 
Sales RepresentativeDarryn is based in Auckland and works with cash customers within the domestic market.
Auckland 
Commercial Sales - Central and Lower North IslandKey Account ExecutiveKevin is based in Hamilton and manages key customers across all markets within the Bay of Plenty and Waikato regions.
Hamilton 
Key Account ExecutiveRon is based in Palmerston North and responsible for business growth in the domestic and export sector in the lower North Island.
Palmerston North 
Relationship Manager David is based in Wellington and manages all aspects of KiwiRail’s wide ranging relationship with Fonterra.Wellington 
Key Account ExecutiveRoyden is based in Wellington with responsibility for managing KiwiRail freight customers and generating revenue through sales activity in the lower North Island and upper South Island.
Wellington 
Commerical Sales - South IslandKey Account ExecutiveNicole is based in Christchurch primarily looking after Import /Export customers within the region and covers also commercial inquiries from Christchurch as far south as Timaru.
Christchurch 
Key Account ExecutivePaul is based in Christchurch and is responsible for managing relationships with key KiwiRail customers across all KiwiRail markets, with particular focus on northbound inter-island freight.
Christchurch 
Sales RepresentativeDebbie is based in Christchurch and manages a growing portfolio of small businesses both regional and national.
Christchurch 
Key Account ExecutiveNeil is based in Dunedin and responsible for customers in the lower South Island, across all aspects of our business- Domestic, Bulk, Forestry and Import / Export.
Dunedin 
Customer ServicesNational Manager Service DeliverySoren is responsible for the 100-strong customer service and logistics teams based at our Auckland and Christchurch offices.
Auckland 
Customer Services Manager North Island Import/Export DivisionSharon manages the team who are responsible for ensuring a high level of service is providing for KiwiRail’s Import/Export customers.
Auckland 
Customer Service Manager - DomesticCatherine leads a team of customer service staff responsible for managing domestic freight movements by rail.
Auckland 
Customer Service Manager, SouthernLindsay leads a dedicated team of 20 staff in the Christchurch service centre responsible for the booking of all rail cargoes in the South Island onto the rail network.
Christchurch 
OperationsGM OperationsAaron is responsible for all of the operational components of KiwiRail’s Freight Business Unit. This involves the provision of around 55,000 programmed train services a year from 16 terminals throughout the country.
Auckland 
Regional Manager - NorthernCampbell is responsible for the provision of rail freight and all associated services in the upper half of the North Island, including the busy terminals in Auckland, Hamilton and Tauranga.
Auckland 
Regional Manager - CentralJohn ensures rail operations in the lower North Island and the busy rail-ferry terminals in Wellington and Picton meet the needs of rail customers
Wellington 
