18 November 2021
Port congestion impacting some exporters
We are continuing to see examples where trains carrying export containers are unable to be discharged due to space constraints on-port.
This is a frustration for us all as we deal with rework and incur additional costs.
Some tips and checks to avoid additional costs and rework:
Additional costs that might be incurred include:
All affected freight payers are welcome to make their own arrangements regards temporary, alternative storage, but please note that all costs for any extra activity that KiwiRail is required to provide in the interim, will still need to be paid for.
Capacity to hold containers at our Container Terminals is limited, please discuss with us as soon as you know that port acceptance won’t be permitted.
Please brief your teams and if you have any queries, please do get in touch with your Key Account Executive, or contact our Customer Service Centre on (0800) 351-351 and they will be happy to help you.
Executive General Manager - Sales and Commercial