Legal
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Freight Handling Code
Contains guidelines and rules to assist with all aspects of the stowage, storage and transportation of freight.
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Conditions of Carriage
These Conditions of Carriage govern the contractual relationship between KiwiRail and its customers.
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Ancillary Surcharges
Stay across your costs. The full list of KiwiRail services and 3rd party surcharges, all in one place and regularly updated.
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Credit Application Form
Apply for a KiwiRail credit account to pay for services.
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Lodge a Freight Claim
If your freight is damaged in transit, we may consider a claim for damage.
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Risk Management
Notice of registration for our risk management programme under the New Zealand Food Safety Authority. -
Terms
By using any KiwiRail website, you agree to be bound by these terms of use. -
Privacy
In this statement you will find key details about how we use your information and how we keep it safe.
Additional Regulations & Resources
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Ministry for Primary Industries
Find out how to export goods from New Zealand, import goods from around the world, and ensure animal welfare during transport. -
Worksafe Responsibilities in Transit Depots
Ports, freight forwarders' yards and rail depots can hold hazardous substances that require careful risk management. -
NZTA Truck Loading Code
Code of practice for the safety of loads on heavy vehicles, including containers, pallets, construction equipment, logs and sawn timber. -
International Maritime Dangerous Goods (IMDG) Code
Globally recognized regulatory framework for the safe transport of hazardous materials by sea. -
Maritime New Zealand
Access information about relevant maritime rules, and other useful links for the safe transportation of cargo including hazardous and dangerous goods. -
Ministry of Transport Freight & Logistics
Topics of interest to freight & logistics, including transport costs, strategy, projects and requirements.