Terms and Conditions

KiwiRail & Interislander General Conditions of Carriage

Freight Handling Code

Website Terms and Conditions

By using any KiwiRail (us or we) website(s) (the website(s)), you agree to be bound by these terms of use (terms). To learn how we manage your personal information please refer to our Privacy Notice.

We may update or revise these terms at any time, and you accept any such update or revision by continuing to use the website(s).

Intellectual property

Unless otherwise stated, copyright and other intellectual property rights in all material published on the website(s) is owned or controlled by us or our licensors.

Personal use

You may only use the materials or content on the website(s) for personal use, and you may not use, copy, reproduce, publish, store, modify, transmit in any form or by any means in whole or in part (except where such use is permitted by the terms of the Copyright Act 1994) any content or material on this website without our prior written consent.  If you wish to use our content for commercial purposes, please visit the KiwiRail brand site.

Nothing on the website(s) should be construed as granting any licence or right of use of any trade mark displayed without our express written permission.

Limitation of liability

We will not be liable for any errors, omissions or inaccuracies in the information appearing on the website(s). All information on the website(s) is provided “as is”. To the fullest extent permitted by law, we disclaim all warranties or representations of any kind, express or implied, including, without limitation, warranties as to the accuracy, reliability, currency, completeness or fitness for any particular purpose. Your use of the website(s) is at your own risk.

We will not be liable for any direct or indirect damages, losses, costs or expenses of any kind which arise out of, or result from, any use of, or inability to use, the website(s). Access to the website(s) may be interrupted, delayed, disrupted or restricted from time to time and we will not be liable for any loss should the website become unavailable or your access to the website(s) is interrupted or disrupted for any reason.

Links to third party websites

The website(s) may contain hyperlinks and other pointers to websites operated by third parties. These linked websites are not under our control and we are not responsible for the content of any linked website.


The website(s) and these terms shall be governed by and is to be interpreted in accordance with New Zealand law. You expressly agree that any claim or action arising out of or relating to these terms or your use of the website(s) will be resolved by the New Zealand courts.


Last updated: August 2020